---
title: "Replace the reputation Letter of Authorization document"
method: PATCH
path: "/enterprises/{enterprise_id}/reputation/loa"
tags: ["Reputation"]
---

# Replace the reputation Letter of Authorization document

`PATCH /enterprises/{enterprise_id}/reputation/loa`

Point the enterprise's reputation settings at a new signed LOA document. This resets LOA approval to `pending`; the new document must be approved before additional phone numbers can be added.

## Path parameters

- `enterprise_id` string, uuid, required

## Request body

- EnterpriseReputationLoaUpdate
  - `loa_document_id` string, required — Id of the new signed LOA document (from the Telnyx Documents API). Changing it resets LOA approval; the new document must be approved before more numbers can be added.

## Response `200`

Updated reputation settings.

- EnterpriseReputationPublicWrapped
  - `data` EnterpriseReputationPublic, required
    - `enterprise_id` string, uuid
    - `status` 'pending' | 'approved' | 'deleted' | 'rejected' — Lifecycle status of the enterprise's Phone Number Reputation activation.
    - `check_frequency` 'business_daily' | 'daily' | 'weekly' | 'biweekly' | 'monthly' | 'never' — How often Telnyx refreshes the stored reputation data for this enterprise's registered numbers.
    - `loa_document_id` string, nullable — Id of the signed LOA document.
    - `loa_status` 'pending' | 'approved' | 'rejected' — Customer-facing Letter-of-Authorization verification state. `approved` is required (alongside reputation status) before phone numbers can be added.
    - `rejection_reasons` string[], nullable — Populated when `status` is `rejected`.
    - `created_at` string, date-time
    - `updated_at` string, date-time

## Other responses

- `400` — An error occurred. The response carries the standard Telnyx error envelope.
- `401` — An error occurred. The response carries the standard Telnyx error envelope.
- `404` — An error occurred. The response carries the standard Telnyx error envelope.

---

[API](https://skmtc.net/team-telnyx/apis/telnyx-api-2.md) · [All operations](https://skmtc.net/team-telnyx/apis/telnyx-api-2/llms.txt) · [OpenAPI document](https://skmtc-service-staging.skmtc.workers.dev/v1/apis/team-telnyx/telnyx-api-2/versions/8f5f4e537994/schema)