v1

latestOpenAPI 3.1.02026-07-241360148.9 KB

Update details of department

This API allows you to update the details of particular department.

put/v1/department/{id}

Path parameters

idstring required

Headers

Authorizationstring required

Request body

namestring required

The name of the department. For example, Counselling.

descriptionstring required

The description of the department.For example, Department without queue.

ring_strategystring required

When a customer dials an extension, there are several strategies that can be devised to distribute the calls as per the availability and the number of agents.

timeout_dest_typestring required

The type of destination where the call should be landed if no one answers the call, for example, hangup.

timeoutinteger[]

The time in seconds for which the call tries to connect for each agent in this department. For example, 4.

destinationstring[]

The unique id of the destination where the call will be land. For example, Extension||eid.

Response

200

object required