---
title: "Reissue physical card"
method: POST
path: "/prepaidCardService/reissueCard/{referenceLineItemID}"
tags: ["16. Prepaid Card Service"]
---

# Reissue physical card

`POST /prepaidCardService/reissueCard/{referenceLineItemID}`

Reissue a physical card while preserving remaining value according to product configuration. Note: Only customers who have been approved to be an \"Approved Critical Vendor\" can use these endpoints.

## Path parameters

- `referenceLineItemID` string, required

## Request body

- ReissueCardRequest
  - `reason` 'CARDHOLDER_REQUESTED' | 'CUSTOMER_REQUEST' | 'CUSTOMER_SERVICE_INITIATED' | 'FRAUD' | 'LOST' | 'STOLEN' | 'DAMAGED' | 'RENEW' | 'RISK_SPOOF_SITE' | 'RISK_VICTIM_ASSISTED' | 'RISK_TAMPERED' | 'RISK_FRIENDLY_FRAUD' | 'RISK_POTENTIAL_COMPROMISED_CARD' | 'RISK_EXCESSIVE_BALANCE_INQUIRY' | 'RISK_PARTNER_REQUEST' | 'RISK_POTENTIAL_PROGRAM_ABUSE', required — Reason for the card replacement.
  - `commentText` string — Optional comment for the card replacement.
  - `updatedBy` string, required — Identifier of the agent initiating the request.

## Response `200`

OK

- ReissueCardResponse
  - `status` 'ACCEPTED' | 'FAILED' — Status of the reissue request.

## Other responses

- `400` — Bad Request
- `401` — Unauthorized
- `404` — Not Found
- `422` — Unprocessable Entity
- `500` — Internal Server Error
- `503` — Service Unavailable

---

[API](https://skmtc.net/tangocard/apis/tango-api.md) · [All operations](https://skmtc.net/tangocard/apis/tango-api/llms.txt) · [OpenAPI document](https://skmtc-service-staging.skmtc.workers.dev/v1/apis/tangocard/tango-api/revisions/324ad9683921/schema)