---
title: "Convert End user to Agent"
method: POST
path: "/end-users/{id}/convert"
tags: ["End Users"]
---

# Convert End user to Agent

`POST /end-users/{id}/convert`

Convert an existing end user into an Agent. This action grants the user agent-level permissions and enables them to be assigned to service records, join support groups, and access agent-only functionality.

Group memberships, roles, and access rights associated with the agent role will be removed as part of this conversion.

## Response `200`

End user successfully converted to an agent.

- SuccessfulResponse
  - `success` boolean

## Other responses

- `400` — The request was invalid or cannot be served
- `401` — Authentication information is missing or invalid
- `403` — The server understood the request but refuses to authorize it
- `404` — The specified resource was not found

---

[API](https://skmtc.net/sysaid/apis/sysaid-public-api.md) · [All operations](https://skmtc.net/sysaid/apis/sysaid-public-api/llms.txt) · [OpenAPI document](https://skmtc-service-staging.skmtc.workers.dev/v1/apis/sysaid/sysaid-public-api/versions/38a43a1b2981/schema)