v1

latestOpenAPI 3.1.02026-07-2489171167.4 KB
End Users

Convert End user to Agent

Convert an existing end user into an Agent. This action grants the user agent-level permissions and enables them to be assigned to service records, join support groups, and access agent-only functionality.

Group memberships, roles, and access rights associated with the agent role will be removed as part of this conversion.

post/end-users/{id}/convert

Response

End user successfully converted to an agent.

successboolean

Example response

{
  "success": true
}