v1
latestOpenAPI 3.0.02026-08-061770538.1 KBWorksheet Result
Updates a Worksheet Result
Required permissions: "Tickets - View Details" or "Tickets - View 'Their Ticket' Details (assigned to them)" Single-Customer Users can only access own tickets.
The answers object accepts one or more field updates. Each key should be the field's slug, and the value should be an object containing value (the new field value) and optionally user (who made the change). If user is not provided, it defaults to the API token owner.
put/tickets/{ticket_id}/worksheet_results/{id}
Path parameters
ticket_idinteger required
idinteger required
Request body
Example request
{
"answers": {
"first_field_slug": {
"value": "first field value",
"user": "User Name"
},
"second_field_slug": {
"value": "second field value",
"user": "User Name"
}
}
}Response
multiple field update updates all fields and returns full worksheet object