v1

latestOpenAPI 3.0.02026-08-061770538.1 KB
Ticket

Returns Comments for a Ticket

Required permissions: "Tickets - View Details" or "Tickets - View 'Their Ticket' Details (assigned to them)" Single-Customer Users can only access comments for their own tickets.

get/tickets/{id}/comments

Path parameters

idinteger required

Query parameters

sort_bystring

Sort by field, created_at or updated_at

sort_directionstring

Sort direction, ASC or DESC

created_afterstring

Filter comments created after this date

created_beforestring

Filter comments created before this date

updated_afterstring

Filter comments updated after this date

updated_beforestring

Filter comments updated before this date

pageinteger

Returns provided page of results, each page contains 10 comments by default, default can be changed by setting the 'per_page' parameter

per_pageinteger

Sets the number of comments per page, default is 10

comment_formatstring

Returns comments in the specified format. Allowed values: 'plaintext', 'richtext', 'original'. Defaults to 'plaintext'.

Response

successful