---
title: "Update a ticket"
method: PUT
path: "/v3/tickets/{id}"
tags: ["tickets", "v3"]
---

# Update a ticket

`PUT /v3/tickets/{id}`

## Path parameters

- `id` number, required

## Request body

- EditTicketSchema
  - `priority` number — Ticket priority
  - `status` number — Ticket status
  - `assignee_id` number — Ticket agent's user id
  - `team_id` number — Ticket team's id
  - `parent_ticket_id` number — Links the current ticket to a parent ticket when a valid ticket ID is provided. Removes the parent-child relationship if null is provided.
  - `child_ticket_ids` number[] — Replaces all existing child tickets with the provided IDs, if an empty array ([]) is provided, all child associations will be removed.
  - `requester_id` number — Ticket requester's contact id
  - `email` string — Ticket requester's contact email
  - `phone` string — Ticket requester's contact phone
  - `mobile` string — Ticket requester's contact mobile
  - `custom_fields` Properties

## Response `200`

Successful

---

[API](https://skmtc.net/surveysparrow/apis/api-documentation.md) · [All operations](https://skmtc.net/surveysparrow/apis/api-documentation/llms.txt) · [OpenAPI document](https://skmtc-service-staging.skmtc.workers.dev/v1/apis/surveysparrow/api-documentation/versions/25b2eba467de/schema)