---
title: "Unmask customer data"
method: GET
path: "/v1/customers/{id}/unmasked"
tags: ["Customers"]
---

# Unmask customer data

`GET /v1/customers/{id}/unmasked`

Retrieves the unmasked details, including PII, of an existing customer. Supply the unique customer ID that was returned from your 'create customer' request, and Straddle will return the corresponding customer information. This endpoint needs to be enabled by Straddle and should only be used when absolutely necessary.

## Path parameters

- `id` string, uuid, required

## Headers

- `Straddle-Account-Id` string, uuid
- `Request-Id` string
- `Correlation-Id` string

## Response `200`

OK

- CustomerUnmaskedV1ItemResponse
  - `meta` ResponseMetadata, required — Metadata about the API request, including an identifier and timestamp.
    - `api_request_id` string, uuid, required — Unique identifier for this API request, useful for troubleshooting.
    - `api_request_timestamp` string, date-time, required — Timestamp for this API request, useful for troubleshooting.
  - `response_type` 'object' | 'array' | 'error' | 'none', required — Indicates the structure of the returned content. - "object" means the `data` field contains a single JSON object. - "array" means the `data` field contains an array of objects. - "error" means the `data` field contains an error object with details of the issue. - "none" means no data is returned.
  - `data` CustomerUnmaskedV1, required
    - `id` string, uuid, required — Unique identifier for the customer.
    - `name` string, required — Full name of the individual or business name.
    - `type` 'individual' | 'business', required
    - `email` string, email, required — The customer's email address.
    - `phone` string, required — The customer's phone number in E.164 format.
    - `external_id` string, nullable — Unique identifier for the customer in your database, used for cross-referencing between Straddle and your systems.
    - `status` 'pending' | 'review' | 'verified' | 'inactive' | 'rejected', required
    - `created_at` string, date-time, required — Timestamp of when the customer record was created.
    - `updated_at` string, date-time, required — Timestamp of the most recent update to the customer record.
    - `address` AddressV11, nullable — An object containing the customer's address. This is optional, but if provided, all required fields must be present.
      - `address1` string, required — Primary address line (e.g., street, PO Box).
      - `address2` string, nullable — Secondary address line (e.g., apartment, suite, unit, or building).
      - `city` string, required — City, district, suburb, town, or village.
      - `state` string, required — Two-letter state code.
      - `zip` string, required — Zip or postal code.
    - `compliance_profile` union
      - object — Individual PII data required to trigger Patriot Act compliant KYC verification.
        - `ssn` string, nullable, required — Social Security Number (format XXX-XX-XXXX). Required for Patriot Act-compliant KYC verification.
        - `dob` string, date, nullable, required — Date of birth (YYYY-MM-DD). Required for Patriot Act-compliant KYC verification.
      - object — Business registration data required to trigger Patriot Act compliant KYB verification.
        - `ein` string, nullable, required — Employer Identification Number (format XX-XXXXXXX). Required for Patriot Act-compliant KYB verification.
        - `legal_business_name` string, nullable, required — Official registered business name as listed with the IRS. This value will be matched against the 'legal_business name'.
        - `website` string, uri, nullable — Official business website URL. Optional but recommended for enhanced KYB.
        - `representatives` RepresentativeV11[], nullable — A list of people related to the company. Only valid where customer type is 'business'.
          - `name` string, required
          - `email` string, nullable
          - `phone` string, nullable
    - `device` DeviceUnmaskedV1
      - `ip_address` string, ipv4, required — The customer's IP address at the time of profile creation. Use `0.0.0.0` to represent an offline customer registration.
    - `metadata` object, nullable — Up to 20 additional user-defined key-value pairs. Useful for storing additional information about the customer in a structured format.
    - `config` CustomerConfigurationV1
      - `sandbox_outcome` 'standard' | 'verified' | 'rejected' | 'review'
      - `processing_method` 'inline' | 'background' | 'skip'

## Other responses

- `400` — Bad Request
- `401` — Unauthorized
- `403` — Forbidden
- `404` — Not Found
- `422` — Validation Failed
- `500` — Server Error

---

[API](https://skmtc.net/straddleio/apis/straddle-api.md) · [All operations](https://skmtc.net/straddleio/apis/straddle-api/llms.txt) · [OpenAPI document](https://skmtc-service-staging.skmtc.workers.dev/v1/apis/straddleio/straddle-api/versions/6e13cd88cda9/schema)