v1
latestOpenAPI 3.0.02026-07-2447166133.5 KBConversation Item
Get a conversation item for a given id
This operation fetches a specific conversation item for the provided id.
get/conversationItems/{conversationItemId}
Path parameters
conversationItemIdstring required
The id of the conversation item to retrieve
Response
Expected response to a valid request
Example response
{
"conversationItem": {
"apiURL": "https://api.sprucehealth.com/conversationItems/ti_0E5QDJJC03000",
"appURL": "https://app.sprucehealth.com/org/entity_0D4QABCC06000/thread/t_0E5QDJJC03000/message/ti_23170B3D36G00",
"attachments": [
{
"data": {
"mimetype": "audio/mpeg"
},
"title": "example.pdf"
}
],
"author": {
"id": "entity_0D4QABCC06000"
},
"canDelete": true,
"conversation": {
"apiURL": "https://api.sprucehealth.com/conversations/t_0E5QDJJC03000",
"appURL": "https://app.sprucehealth.com/org/entity_0D4QABCC06000/thread/t_0E5QDJJC03000",
"assignedToMemberId": "entity_0D4QABCC06000",
"associatedContactIds": [
"entity_0D4QABCC06000"
],
"createdAt": "2020-04-01T00:00:00Z",
"externalParticipants": [
{
"contact": "entity_0D4QABCC06000"
}
],
"id": "t_0E5QDGJC03000",
"internalMemberIds": [
"entity_0D4QABCC06000"
],
"lastMessageAt": "2020-04-01T00:00:00Z",
"subtitle": "Billing",
"tags": [
{
"id": "tag_0E5QDGJC03000",
"value": "Smith"
}
],
"title": "John Doe"
},
"conversationId": "t_0E5QDGJC03000",
"createdAt": "2020-04-01T00:00:00Z",
"event": {
"data": {
"answeredBy": {
"teammateID": "entity_0E5QDGJC03000"
},
"callFlowMenuOption": "Option 2 - Hours and Locations",
"callFlowTopLevelMenuOption": "Main Menu - Press 1 for Appointments",
"initiatedBy": {
"teammateID": "entity_0E5QDGJC03000"
},
"recordings": [
{
"mimetype": "audio/mpeg"
}
],
"voicemail": {
"mimetype": "audio/mpeg"
}
}
},
"id": "ti_0D4QABCC06000",
"modifiedAt": "2020-04-01T00:00:00Z",
"pages": [
{
"memberId": "entity_0D4QABCC06000",
"resolvedAt": "2020-04-01T00:00:00Z",
"resolvedByMemberId": "entity_0D4QABCC06000"
}
],
"requestId": "asyncRequest_0D4QABCC06000",
"text": "Can you look at this @Dr. Smith?"
}
}