Forward a claim to the protection provider

Additional fees associated with the claim such as processor fees or shipping recovery fees

The amount representing the value of the goods that were not retrieved

The case number from the payment processor. (For Braintree, please map the Dispute Id instead of Case Number)

The unique transaction identifier from the gateway. If the fraud check and gateway transaction were done through Spreedly, this will be the gateway_transaction_id

Additional comments by the merchant, e.g. Contacted customer via phone

Transaction currency chosen by the buyer, 3-letter ISO-4217 format currency code

Due date for disputing the claim which was stated by the processor in case of a chargeback. Otherwise, the issue date. Use YYYY-MM-DD format. The expected date timezone is UTC

Date the chargeback was issued / the prechargeback notification was sent. Use YYYY-MM-DD format. The expected date timezone is UTC

The unique protect check identifier from the provider. If the transaction was completed through Spreedly this will be the token returned in the protect_fraud_check response

The name of the gateway if the fraud check and gateway transaction were completed through Spreedly, e.g. Stripe

The claim code as supplied by the claim source. For example, the chargeback reason provided in the chargeback notification. Ex: 83

The claim reason as supplied by the claim source. For example, the chargeback reason provided in the chargeback notification

The claim reason category type

The category of the source of the claim

Claim status mapping from the current status of the claim. For example, a mapping of the processor chargeback dispute status

The type of the claim