---
title: "Add User Cancellation Reason"
method: POST
path: "/vendor/user-cancellation"
tags: ["Cancellation Reason"]
---

# Add User Cancellation Reason

`POST /vendor/user-cancellation`

For tracking user cancellation reasons retention data

## Request body

- IUserCancellation
  - `reasonText` string, required
  - `action` 'GIFT' | 'SWAP' | 'SKIP' | 'CANCEL' | 'CHANGE_DATE' | 'DISCOUNT' | 'FREQUENCY_UPDATE' | 'CHANGE_ADDRESS', required
  - `stId` string, required
  - `cancellationReasonId` string, required

## Response `200`

Successful response

- IUserCancellation
  - `reasonText` string, required
  - `action` 'GIFT' | 'SWAP' | 'SKIP' | 'CANCEL' | 'CHANGE_DATE' | 'DISCOUNT' | 'FREQUENCY_UPDATE' | 'CHANGE_ADDRESS', required
  - `stId` string, required
  - `cancellationReasonId` string, required

---

[API](https://skmtc.net/smartrr/apis/smartrr-api.md) · [All operations](https://skmtc.net/smartrr/apis/smartrr-api/llms.txt) · [OpenAPI document](https://skmtc-service-staging.skmtc.workers.dev/v1/apis/smartrr/smartrr-api/revisions/da24e062ff11/schema)