Analytics
Call duration statistics
Returns call duration statistics including average, median, p90, p95 percentiles, and the proportion of short vs. long calls.
get/analytics/duration-stats
Query parameters
agentIdstring
Comma-separated agent IDs to filter results
campaignIdstring
Campaign ID to filter results
callTypestring
Type of call to filter (e.g. inbound, outbound)
dateFromstring date-time
Start of date range (ISO 8601)
dateTostring date-time
End of date range (ISO 8601)
Response
Duration statistics
Example response
{
"success": true
}