---
title: "Hourly performance"
method: GET
path: "/analytics/hourly-performance"
tags: ["Analytics"]
---

# Hourly performance

`GET /analytics/hourly-performance`

Returns call volume and performance metrics broken down by hour of day (0–23), aggregated across the selected date range.

## Query parameters

- `agentId` string
- `campaignId` string
- `callType` string
- `dateFrom` string, date-time
- `dateTo` string, date-time

## Response `200`

Hourly performance breakdown

- object
  - `success` boolean
  - `data` object
    - `orgId` string
    - `hours` object[]
      - `hour` integer — Hour of day (0–23)
      - `totalCalls` number
      - `answeredCalls` number
      - `pickupRate` number
      - `totalDurationMs` number
      - `avgDurationMs` number
    - `period` AnalyticsDateRange
      - `from` string, date
      - `to` string, date

## Other responses

- `400` — Invalid input
- `401` — Unauthorized access
- `500` — Internal server error

---

[API](https://skmtc.net/smallest-inc/apis/agent-management-api.md) · [All operations](https://skmtc.net/smallest-inc/apis/agent-management-api/llms.txt) · [OpenAPI document](https://skmtc-service-staging.skmtc.workers.dev/v1/apis/smallest-inc/agent-management-api/versions/6d1036a76fbc/schema)