---
title: "Get QA Issue"
method: GET
path: "/v1/qa-issues/{qaIssueId}"
tags: ["QA Issues"]
---

# Get QA Issue

`GET /v1/qa-issues/{qaIssueId}`

Retrieves the full details of a single QA issue by qaIssueId. Returns the issue record including its associated QA rule, status, reasons, and any metadata captured at detection time.

## Path parameters

- `qaIssueId` string, required

## Response `200`

OK

- QAIssueResponse
  - `qaIssueId` string — The unique identifier of the QA issue.
  - `qaRuleId` string — The unique identifier of the QA rule that triggered this issue.
  - `workspaceId` string — The unique identifier of the workspace in which this QA issue was raised.
  - `agentId` string — The unique identifier of the agent whose interaction triggered this QA issue.
  - `callId` string — The unique identifier of the call or chat associated with this QA issue.
  - `channel` 'chat' | 'voice' — The communication channel through which the interaction occurred that raised this QA issue.
  - `result` 'Success' | 'Fail' — The outcome of the QA evaluation for this issue. Reflects whether the agent's interaction met or failed the associated QA rule's evaluation criteria.
  - `remarks` string — Additional remarks or context provided by the evaluator regarding this QA issue.
  - `qaRuleSnapshot` QARuleResponse
    - `qaRuleId` string — The unique identifier of the QA rule.
    - `workspaceId` string — The unique identifier of the workspace this QA rule belongs to.
    - `ruleName` string — The name of the QA rule, used to identify it in rule lists and evaluation reports.
    - `ruleDescription` string — A brief explanation of what this QA rule evaluates and its intended purpose.
    - `agents` AgentResponse[]
      - `name` string — The display name of the assigned agent.
      - `agentId` string — The unique identifier of the agent within the system.
      - `status` 'Live' | 'Testing' | 'Disabled' — The current operational status of the agent.
    - `evaluationCriteria` string — The specific criteria or rubric used to evaluate agent responses against this rule.
    - `expectedValue` boolean — The expected evaluation result that determines whether the QA rule is satisfied. When the evaluation criteria returns a result matching this expected value, the interaction is marked as a Success; otherwise it is marked as a Fail.

## Other responses

- `400` — Bad Request
- `401` — Unauthorized
- `403` — Forbidden
- `404` — Not Found
- `500` — Internal Server Error

---

[API](https://skmtc.net/sigmamind/apis/sigmamind-apis.md) · [All operations](https://skmtc.net/sigmamind/apis/sigmamind-apis/llms.txt) · [OpenAPI document](https://skmtc-service-staging.skmtc.workers.dev/v1/apis/sigmamind/sigmamind-apis/revisions/d00f52b5123f/schema)