---
title: "Fires when a user sends an entity to an external case management system"
method: POST
path: "New Case Management Entry"
tags: ["Webhooks"]
---

# Fires when a user sends an entity to an external case management system

`POST New Case Management Entry` (webhook)

In some configurations, users can send entities to an external case management system for review and action. When this occurs, this webhook will be triggered, allowing you to synchronize your case management system with Sigma360.

## Payload

- ResponseCaseManagementIntentPing
  - `eventPayload` ResponseCaseManagementIntentPayload
    - `customFields` SigmaidCustomEntityField[], nullable — User-provided metadata, any format. Does not affect matching, risk, or profile data.
      - `key` string
      - `value` string
    - `customerKey` string — A user-provided identifier. Any format.
    - `entityLink` string — The URL link for the specified entity
    - `entityURN` string — The primary identifier for user-created entities
    - `indicatorSummaries` SigmaidIndicatorSummary[], nullable — The list of indicator summaries of the entity
      - `category` string
      - `count` integer
      - `isNetwork` boolean — Indicates whether the indicator is describes this entity or one of its network connections
      - `maxScore` integer
    - `searchParameters` SigmaidBasicSearchParams
      - `aliases` string[], nullable — Secondary names to perform a search on
      - `countries` string[], nullable — ISO 3166-1 alpha-2
      - `customFields` SigmaidCustomEntityField[], nullable — Optional. A list of custom fields to be associated with the entity for cross-referencing or disambiguation in alerts and monitoring. Does not affecting risk or matching logic. Each field must have a unique key.
        - `key` string
        - `value` string
      - `customerKey` string — Optional. A user-provided identifier that will be returned in alerts and monitoring. Any format.
      - `dob` string, nullable — Birth or foundation date. YYYY, YYYY-MM, YYYY-MM-DD, YYYY/MM or YYYY/MM/DD format.
      - `entityName` string, required — The primary name of the search
      - `entityType` 'person' | 'company' | 'aircraft' | 'vessel', nullable
  - `eventType` string

---

[API](https://skmtc.net/sigma360/apis/sigma360-api.md) · [All operations](https://skmtc.net/sigma360/apis/sigma360-api/llms.txt) · [OpenAPI document](https://skmtc-service-staging.skmtc.workers.dev/v1/apis/sigma360/sigma360-api/revisions/fcdda6232c62/schema)