--- title: "Get Journey" method: GET path: "/v2/journeys/{id}" tags: ["Journey API"] --- # Get Journey `GET /v2/journeys/{id}` Fetch a single journey snapshot with tasks, health checks, and workflow failures. ## Path parameters - `id` string, required — Journey root ticket UUID. ## Response `200` Success - SvhelpPublicapiGetJourneyResponse - `data` SvhelpPubapimodelsJourney — A full journey snapshot returned by GetJourney. - `id` string — The ID of the journey ticket. - `teamId` string — The ID of the team that owns the journey. - `friendlyIdentifier` string — Friendly identifier such as "ACM-42". - `name` string — Journey name. - `description` string — Journey description. - `createdAt` string, date-time — A timestamp in RFC 3339 format (e.g., "2025-01-15T01:30:15Z"). - `requesterUserId` string, nullable — The user the journey is for. - `requesterManagerUserId` string, nullable — The requester's manager (from user relationships). - `progressPercent` integer — Completion percent across the journey's tasks. - `currentTaskIndex` integer — Index of the current in-progress task in tasks[], or -1 when none. - `archivedAt` string, date-time — A timestamp in RFC 3339 format (e.g., "2025-01-15T01:30:15Z"). - `dueDate` GoogleTypeDate — Represents a whole or partial calendar date, such as a birthday. The time of day and time zone are either specified elsewhere or are insignificant. The date is relative to the Gregorian Calendar. This can represent one of the following: * A full date, with non-zero year, month, and day values. * A month and day, with a zero year (for example, an anniversary). * A year on its own, with a zero month and a zero day. * A year and month, with a zero day (for example, a credit card expiration date). Related types: * [google.type.TimeOfDay][google.type.TimeOfDay] * [google.type.DateTime][google.type.DateTime] * [google.protobuf.Timestamp][google.protobuf.Timestamp] - `year` integer — Year of the date. Must be from 1 to 9999, or 0 to specify a date without a year. - `month` integer — Month of a year. Must be from 1 to 12, or 0 to specify a year without a month and day. - `day` integer — Day of a month. Must be from 1 to 31 and valid for the year and month, or 0 to specify a year by itself or a year and month where the day isn't significant. - `metadata` SvhelpPubapimodelsJourneyMetadata — Metadata for a journey, shown at the top of the journey view. - `onboarding` SvhelpPubapimodelsOnboardingJourneyMetadata, required — Metadata for an onboarding journey. - `startDate` GoogleTypeDate — Represents a whole or partial calendar date, such as a birthday. The time of day and time zone are either specified elsewhere or are insignificant. The date is relative to the Gregorian Calendar. This can represent one of the following: * A full date, with non-zero year, month, and day values. * A month and day, with a zero year (for example, an anniversary). * A year on its own, with a zero month and a zero day. * A year and month, with a zero day (for example, a credit card expiration date). Related types: * [google.type.TimeOfDay][google.type.TimeOfDay] * [google.type.DateTime][google.type.DateTime] * [google.protobuf.Timestamp][google.protobuf.Timestamp] - `year` integer — Year of the date. Must be from 1 to 9999, or 0 to specify a date without a year. - `month` integer — Month of a year. Must be from 1 to 12, or 0 to specify a year without a month and day. - `day` integer — Day of a month. Must be from 1 to 31 and valid for the year and month, or 0 to specify a year by itself or a year and month where the day isn't significant. - `welcomeMessage` string, nullable - `welcomeTitle` string, nullable — Salutation shown at the top of the journey view, common to every journey type. welcome_title overrides the default heading; welcome_body overrides the default body copy and supersedes the legacy OnboardingJourneyMetadata.welcome_message. - `welcomeBody` string, nullable - `createdByWorkflow` SvhelpPubapimodelsJourneyWorkflowInfo — Reference to a workflow. - `id` string - `name` string - `tasks` SvhelpPubapimodelsJourneyTask[] — All tasks and subtasks for the journey, flattened. Top-level tasks have an empty parent_task_id; subtasks reference their task parent. - `id` string — The ID of the task ticket. - `parentTaskId` string — Empty for top-level tasks; subtask rows reference their task parent. - `name` string — Task name. - `description` string — Task description. - `status` 'JOURNEY_TASK_STATUS_UNSPECIFIED' | 'JOURNEY_TASK_STATUS_COMPLETE' | 'JOURNEY_TASK_STATUS_CURRENT' | 'JOURNEY_TASK_STATUS_BLOCKED' | 'JOURNEY_TASK_STATUS_IN_PROGRESS' — JourneyTaskStatus represents the computed status of a journey task based on its ticket status and dependency state. - `dependsOnIds` string[] — IDs of tasks/subtasks this task depends on. - `assignedToUserId` string, nullable — The user assigned to the task, if any. - `dueDate` GoogleTypeDate — Represents a whole or partial calendar date, such as a birthday. The time of day and time zone are either specified elsewhere or are insignificant. The date is relative to the Gregorian Calendar. This can represent one of the following: * A full date, with non-zero year, month, and day values. * A month and day, with a zero year (for example, an anniversary). * A year on its own, with a zero month and a zero day. * A year and month, with a zero day (for example, a credit card expiration date). Related types: * [google.type.TimeOfDay][google.type.TimeOfDay] * [google.type.DateTime][google.type.DateTime] * [google.protobuf.Timestamp][google.protobuf.Timestamp] - `year` integer — Year of the date. Must be from 1 to 9999, or 0 to specify a date without a year. - `month` integer — Month of a year. Must be from 1 to 12, or 0 to specify a year without a month and day. - `day` integer — Day of a month. Must be from 1 to 31 and valid for the year and month, or 0 to specify a year by itself or a year and month where the day isn't significant. - `isOverdue` boolean — True if the due date has passed. - `isStatusCheck` boolean — True when the task is driven by a status_check workflow. - `pollingIntervalMs` union — Polling interval in milliseconds for status_check tasks. - integer - string, int64 - `latestWorkflowCall` SvhelpPubapimodelsJourneyTaskWorkflowCall — Summary of the latest workflow_call associated with a journey task. - `id` string — The workflow call ID. - `workflowId` string — The workflow ID. - `workflowName` string — The workflow name. - `runId` string, nullable — The workflow run ID, if a run was started. - `runStatus` 'WORKFLOW_RUN_STATUS_UNSPECIFIED' | 'WORKFLOW_RUN_STATUS_PENDING' | 'WORKFLOW_RUN_STATUS_RUNNING' | 'WORKFLOW_RUN_STATUS_COMPLETED' | 'WORKFLOW_RUN_STATUS_FAILED' | 'WORKFLOW_RUN_STATUS_DENIED' | 'WORKFLOW_RUN_STATUS_CANCELED' - `createdAt` string, date-time — A timestamp in RFC 3339 format (e.g., "2025-01-15T01:30:15Z"). - `formConfirmationRequired` boolean — True when this call requires the assignee to confirm the form before the workflow runs. - `formConfirmationResponse` boolean, nullable — Whether the assignee confirmed (true) or rejected (false) the form. - `statusUpdatedAt` string, date-time — A timestamp in RFC 3339 format (e.g., "2025-01-15T01:30:15Z"). - `healthChecks` SvhelpPubapimodelsJourneyHealthCheck[] — Server-computed health checks across the journey. - `id` string — Stable ID for the check (workflow_call ID for workflow-run checks, synthesized for overdue/unassigned checks). - `type` 'JOURNEY_HEALTH_CHECK_TYPE_UNSPECIFIED' | 'JOURNEY_HEALTH_CHECK_TYPE_WORKFLOW_RUN' | 'JOURNEY_HEALTH_CHECK_TYPE_OVERDUE_TASK' | 'JOURNEY_HEALTH_CHECK_TYPE_UNASSIGNED_TASK' — The category of a journey health check. - `status` 'JOURNEY_HEALTH_CHECK_STATUS_UNSPECIFIED' | 'JOURNEY_HEALTH_CHECK_STATUS_PASSING' | 'JOURNEY_HEALTH_CHECK_STATUS_FAILING' | 'JOURNEY_HEALTH_CHECK_STATUS_WARNING' | 'JOURNEY_HEALTH_CHECK_STATUS_RUNNING' | 'JOURNEY_HEALTH_CHECK_STATUS_NO_DATA' | 'JOURNEY_HEALTH_CHECK_STATUS_CANCELED' — The current state of a journey health check. - `taskId` string — The top-level task this check belongs to. - `subtaskId` string — The subtask the check actually attaches to. Equal to task_id when the check applies to the top-level task itself. - `workflowId` string, nullable - `workflowName` string, nullable - `workflowCallId` string, nullable - `runId` string, nullable - `dueDate` GoogleTypeDate — Represents a whole or partial calendar date, such as a birthday. The time of day and time zone are either specified elsewhere or are insignificant. The date is relative to the Gregorian Calendar. This can represent one of the following: * A full date, with non-zero year, month, and day values. * A month and day, with a zero year (for example, an anniversary). * A year on its own, with a zero month and a zero day. * A year and month, with a zero day (for example, a credit card expiration date). Related types: * [google.type.TimeOfDay][google.type.TimeOfDay] * [google.type.DateTime][google.type.DateTime] * [google.protobuf.Timestamp][google.protobuf.Timestamp] - `year` integer — Year of the date. Must be from 1 to 9999, or 0 to specify a date without a year. - `month` integer — Month of a year. Must be from 1 to 12, or 0 to specify a year without a month and day. - `day` integer — Day of a month. Must be from 1 to 31 and valid for the year and month, or 0 to specify a year by itself or a year and month where the day isn't significant. - `healthCheckCounts` SvhelpPubapimodelsJourneyHealthCheckCounts — Aggregate counts of health checks across a journey. - `totalCount` integer - `failingCount` integer - `warningCount` integer - `passingCount` integer - `runningCount` integer - `noDataCount` integer - `canceledCount` integer - `workflowFailures` SvhelpPubapimodelsJourneyWorkflowFailure[] — Focused failure rows for workflow calls in a failing or denied state. - `workflowCallId` string - `runId` string, nullable - `runStatus` 'WORKFLOW_RUN_STATUS_UNSPECIFIED' | 'WORKFLOW_RUN_STATUS_PENDING' | 'WORKFLOW_RUN_STATUS_RUNNING' | 'WORKFLOW_RUN_STATUS_COMPLETED' | 'WORKFLOW_RUN_STATUS_FAILED' | 'WORKFLOW_RUN_STATUS_DENIED' | 'WORKFLOW_RUN_STATUS_CANCELED' - `workflowId` string - `workflowName` string - `taskId` string - `subtaskId` string - `validationErrors` SvflowCommonModelsValidationErrors — Validation error details surfaced from a workflow's ValidationError. - `displayMessage` string — General banner message shown above the form. - `fieldErrors` object — Per-field error messages. Keys are workflow input parameter names. - `translations` object — Per-language translations of error messages. Key = BCP 47 language code. - `statusCheckResult` SvflowCommonModelsStatusCheckResult - `isComplete` boolean - `message` string — The message appropriate for the current status (pending or success). - `messageTranslations` object — Per-language translations of the message. Key = BCP 47 code. - `runResult` string, nullable — Raw workflow run output. - `runCompletedAt` string, date-time — A timestamp in RFC 3339 format (e.g., "2025-01-15T01:30:15Z"). - `customFields` SvhelpPubapimodelsCustomFieldValueSummary[] — Custom fields explicitly set on the top-level journey ticket. - `fieldId` string - `fieldKey` string - `fieldName` string - `dataType` 'DATA_TYPE_UNSPECIFIED' | 'TEXT' | 'NUMBER' | 'BOOL' | 'TIMESTAMP' | 'ENUM' | 'ENTITY_REF' | 'USER_REF' | 'UNIQUE' | 'MULTI_SELECT' | 'FILE' - `value` union — `Value` represents a dynamically typed value which can be either null, a number, a string, a boolean, a recursive struct value, or a list of values. A producer of value is expected to set one of these variants. Absence of any variant indicates an error. The JSON representation for `Value` is JSON value. - number - string - boolean - object ## Other responses - `default` — Error --- [API](https://skmtc.net/serval/apis/serval-public-api.md) · [All operations](https://skmtc.net/serval/apis/serval-public-api/llms.txt) · [OpenAPI document](https://skmtc-service-staging.skmtc.workers.dev/v1/apis/serval/serval-public-api/versions/0549515e9384/schema)