Ticket API
List Ticket External Tickets
List all external tickets linked to a Serval ticket. This shows all the external systems (Jira, Linear, ServiceNow, etc.) where this ticket is synced. Use the is_origin field to identify the original source of the ticket.
get/v2/tickets/{ticket_id}/external-tickets
Path parameters
ticket_idstring required
The ID of the Serval ticket to list external tickets for
Response
Success