Ticket API
Create Ticket External Messages
Register Serval messages as already present in an external channel. This records external message links so the egresser will not re-send those messages to the external system. Use this after posting a summary of prior conversation to an external ticket to prevent the individual historical messages from being replayed. Pass a single message to register one, or many to register in bulk.
post/v2/tickets/{ticket_id}/external-messages
Path parameters
ticket_idstring required
The Serval ticket the messages belong to.
Request body
Response
Success