v1

latestOpenAPI 3.1.0Serval License2026-07-26202952779.1 KB
Ticket API

Create Ticket External Messages

Register Serval messages as already present in an external channel. This records external message links so the egresser will not re-send those messages to the external system. Use this after posting a summary of prior conversation to an external ticket to prevent the individual historical messages from being replayed. Pass a single message to register one, or many to register in bulk.

post/v2/tickets/{ticket_id}/external-messages

Path parameters

ticket_idstring required

The Serval ticket the messages belong to.

Request body

Response

Success