---
title: "List Ticket Feedback"
method: GET
path: "/v2/ticket-feedback"
tags: ["Ticket API"]
---

# List Ticket Feedback

`GET /v2/ticket-feedback`

List feedback items across tickets for a team. Only includes feedback that has been responded to.

## Query parameters

- `teamId` string — The ID of the team to list feedback for.
- `pageSize` integer — Maximum number of results to return. Default is 5000, maximum is 5000.
- `pageToken` string — Token for pagination. Leave empty for the first request.
- `requestedAfter.seconds` union — Optional. Only include feedback requested at or after this time. Unix timestamp in seconds.
  - integer
  - string, int64
- `includeUnansweredRequests` boolean — Optional. Include unanswered feedback requests in the results. If true, all feedback is returned (both answered and unanswered). If false or omitted, only answered feedback is returned.

## Response `200`

Success

- SvhelpPublicapiListTicketFeedbackResponse
  - `data` SvhelpPubapimodelsTicketFeedback[]
    - union
      - object — Detailed feedback with star rating and optional text.
        - `detailed` SvhelpPubapimodelsDetailedFeedback, required
          - `starRating` integer — 1-5 star rating.
          - `textFeedback` string, nullable — Optional free-form text feedback.
        - `id` string — The ID of the feedback item.
        - `ticketId` string — The ID of the ticket this feedback belongs to.
        - `targetUserId` string — The ID of the user who was asked for feedback.
        - `feedbackSubjectType` 'FEEDBACK_SUBJECT_TYPE_UNSPECIFIED' | 'FEEDBACK_SUBJECT_TYPE_SERVAL' | 'FEEDBACK_SUBJECT_TYPE_AGENT'
        - `feedbackAboutUserId` string — The user ID of who the feedback is about.
        - `requestedAt` string, date-time — A timestamp in RFC 3339 format (e.g., "2025-01-15T01:30:15Z").
        - `respondedAt` string, date-time — A timestamp in RFC 3339 format (e.g., "2025-01-15T01:30:15Z").
      - object — Thumbs up/down feedback.
        - `thumbs` SvhelpPubapimodelsThumbsFeedback, required
          - `isPositive` boolean — True = positive, false = negative.
        - `id` string — The ID of the feedback item.
        - `ticketId` string — The ID of the ticket this feedback belongs to.
        - `targetUserId` string — The ID of the user who was asked for feedback.
        - `feedbackSubjectType` 'FEEDBACK_SUBJECT_TYPE_UNSPECIFIED' | 'FEEDBACK_SUBJECT_TYPE_SERVAL' | 'FEEDBACK_SUBJECT_TYPE_AGENT'
        - `feedbackAboutUserId` string — The user ID of who the feedback is about.
        - `requestedAt` string, date-time — A timestamp in RFC 3339 format (e.g., "2025-01-15T01:30:15Z").
        - `respondedAt` string, date-time — A timestamp in RFC 3339 format (e.g., "2025-01-15T01:30:15Z").
  - `nextPageToken` string, nullable — Token for retrieving the next page of results. Empty if no more results.

## Other responses

- `default` — Error

---

[API](https://skmtc.net/serval/apis/serval-public-api.md) · [All operations](https://skmtc.net/serval/apis/serval-public-api/llms.txt) · [OpenAPI document](https://skmtc-service-staging.skmtc.workers.dev/v1/apis/serval/serval-public-api/versions/0549515e9384/schema)