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v97

latestOpenAPI 3.1.0raw.githubusercontent.com2026-08-04231129815.9 KB
Conversations

Send conversation message

Sends an email reply to the subscriber or adds an internal note. Replies reopen closed conversations.

post/conversations/{conversationId}/messages

Path parameters

conversationIdstring required

Conversation ID.

Request body

type'outbound' | 'note'

outbound sends an email reply, note adds an internal team note.

subjectstring

Message subject. Defaults to the conversation subject.

bodyTextstring

Plain text body. Outbound messages require bodyText or bodyHtml.

bodyHtmlstring

HTML body. Outbound messages require bodyText or bodyHtml.

Response

Message created

successboolean

Example response

{
  "success": true,
  "message": {
    "id": "msg_abc123"
  }
}