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v1

latestOpenAPI 3.1.0Elastic 2.02026-07-179371211.2 KB
Cases

Create Case Comment

Add a new comment to an existing case.

post/connect/case/comments/

Request body

caseIdstring required

The case ID for which this comment is to be attached, or is already attached.

createTimestring

The date and time that this object was created. This is a read-only field.

descriptionstring required

The comment content itself. Can contain limited markdown syntax.

hoursnumber

The number of hours spent on the work referenced in this comment. Can be a decimal value.

idstring

The ID assigned to this object by the server. This is a read-only field.

kindstring

The kind of object. This is a read-only field.

operationstring

The operation that was applied to the object. This is a read-only field.

updateTimestring

The date and time that this object was last modified. This is a read-only field.

userIdstring

The user ID (or API client ID) that initiated this event. This is a read-only field.

Example request

{
  "caseId": "PdFc-JIBLkNJ8-bDfz47",
  "createTime": "2024-11-14T15:03:22Z",
  "description": "Discovered another anomaly around the same time involving missing logs on server xyz.",
  "hours": 2.5,
  "id": "PdFc-JIBLkNJ8-bDfz47",
  "kind": "case",
  "operation": "create",
  "updateTime": "2024-11-14T15:33:02Z",
  "userId": "socl_my_new_client"
}

Response

Outputs the comment object including its generated ID.

caseIdstring required

The case ID for which this related event is to be attached, or is already attached.

createTimestring

The date and time that this object was created. This is a read-only field.

fieldsobject required

A mapping of related event field names and their values.

idstring

The ID assigned to this object by the server. This is a read-only field.

kindstring

The kind of object. This is a read-only field.

operationstring

The operation that was applied to the object. This is a read-only field.

updateTimestring

The date and time that this object was last modified. This is a read-only field.

userIdstring

The user ID (or API client ID) that initiated this event. This is a read-only field.

Example response

{
  "caseId": "PdFc-JIBLkNJ8-bDfz47",
  "createTime": "2024-11-14T15:03:22Z",
  "fields": {
    "client.ip": "1.2.3.4",
    "client.port": "1099"
  },
  "id": "PdFc-JIBLkNJ8-bDfz47",
  "kind": "case",
  "operation": "create",
  "updateTime": "2024-11-14T15:33:02Z",
  "userId": "socl_my_new_client"
}