---
title: "Create ticket from contact form or inbound email (shared secret)"
method: POST
path: "/v1/portal/inbound/ticket"
tags: ["Portal"]
---

# Create ticket from contact form or inbound email (shared secret)

`POST /v1/portal/inbound/ticket`

## Request body

- object
  - `org_slug` string
  - `name` string
  - `email` string, required
  - `subject` string, required
  - `message` string, required
  - `source` 'api' | 'email' | 'webhook'
  - `source_ref` string
  - `department_slug` string
  - `priority` 'low' | 'normal' | 'high' | 'urgent'

## Response `200`

Default Response

---

[API](https://skmtc.net/schedkit/apis/schedkit-api.md) · [All operations](https://skmtc.net/schedkit/apis/schedkit-api/llms.txt) · [OpenAPI document](https://skmtc-service-staging.skmtc.workers.dev/v1/apis/schedkit/schedkit-api/versions/ff810218c3f4/schema)