---
title: "Get order chat text"
method: GET
path: "/v3/orders/{id}/chats"
tags: ["Orders"]
---

# Get order chat text

`GET /v3/orders/{id}/chats`

Requires the `order:read` scope. Retrieve chat text messages associated with an order.

## Response `200`

Chat text retrieved

- OrderChat
  - `chat_message` string — Chat message associated with the order
  - `follow_up_chat_type` string, nullable — Type of follow-up chat for the order
  - `follow_up_chats` object[]
    - `change_status` boolean — Triggered after order status change to this status
    - `hours_after` integer — Hours after which the follow-up chat is sent
    - `id` integer — Follow-up chat ID
    - `image` string, uri — Image URL for the follow-up chat
    - `is_default` boolean — Is this a default follow-up chat
    - `name` string — Name of the follow-up chat
    - `provider` string — Provider of the follow-up chat
    - `text` string — Text of the follow-up chat
    - `text_url` string — URL encoded text of the follow-up chat
    - `trigger` string — Trigger for the follow-up chat
    - `wa_integration_id` integer — WhatsApp integration ID for the follow-up chat
  - `id` string, uuid — Canonical UUIDv7 order primary key returned by the partitioned orders table.
  - `is_probably_spam` boolean — Is probably spam
  - `mark_as_spam_by` string, nullable — Who marked as spam
  - `order_id` string — Order ID in string format
  - `public_order_url` string, uri, nullable — Public order URL built from metadata.custom_domain_full_url and secret_slug.
  - `payment_url` string, uri, nullable — Payment URL built from public_order_url with /success appended.
  - `payment_status` 'unpaid' | 'paid' | 'conflict' | 'settled' — Order payment status
  - `secret_slug` string — Secret slug of the order
  - `status` 'draft' | 'pending' | 'confirmed' | 'in_process' | 'ready' | 'shipped' | 'completed' | 'canceled' | 'rts' | 'closed' — Order status

## Other responses

- `401` — Unauthorized
- `403` — Forbidden
- `404` — Not Found

---

[API](https://skmtc.net/scalev/apis/nexus-commerce-api.md) · [All operations](https://skmtc.net/scalev/apis/nexus-commerce-api/llms.txt) · [OpenAPI document](https://skmtc-service-staging.skmtc.workers.dev/v1/apis/scalev/nexus-commerce-api/versions/730030bd6477/schema)