---
title: "Get a single order chat entry"
method: GET
path: "/v3/orders/{id}/chats/{chat_id}"
tags: ["Orders"]
---

# Get a single order chat entry

`GET /v3/orders/{id}/chats/{chat_id}`

Requires the `order:read` scope. Retrieve a specific chat text message.

## Response `200`

Chat text retrieved

- FollowUpChatDetail
  - `change_status` boolean — Triggered after order status change to this status
  - `hours_after` integer — Hours after which the follow-up chat is sent
  - `id` integer — Follow-up chat ID
  - `image` string, uri — Image URL for the follow-up chat
  - `is_default` boolean — Is this a default follow-up chat
  - `name` string — Name of the follow-up chat
  - `provider` string — Provider of the follow-up chat
  - `text` string — Text of the follow-up chat
  - `text_url` string — URL encoded text of the follow-up chat
  - `trigger` string — Trigger for the follow-up chat
  - `wa_integration_id` integer — WhatsApp integration ID for the follow-up chat

## Other responses

- `401` — Unauthorized
- `403` — Forbidden
- `404` — Not Found

---

[API](https://skmtc.net/scalev/apis/nexus-commerce-api.md) · [All operations](https://skmtc.net/scalev/apis/nexus-commerce-api/llms.txt) · [OpenAPI document](https://skmtc-service-staging.skmtc.workers.dev/v1/apis/scalev/nexus-commerce-api/versions/730030bd6477/schema)