v2

OpenAPI 3.0.3Proprietary2026-07-263483431.1 MB

Business Products

Update a product follow-up chat

Requires the product:update scope. Updates a follow up chat template.

patch/v3/products/{product_id}/follow-up-chats/{id}

Request body

change_statusboolean

Triggered after order status change to this status

hours_afterinteger

Hours after which the follow up chat is triggered

imagestring uri

Image URL for the follow up chat

is_defaultboolean

Is this a default follow up chat?

namestring required

Name of the follow up chat

providerstring required

Provider of the follow up chat

text_for_bank_transferstring

Text for bank transfer

text_for_codstring

Text for cash on delivery

text_for_epaymentstring

Text for e-payments

triggerstring

Trigger condition for the follow up chat

wa_gateway_assignation_typestring

WhatsApp gateway assignation type

wa_integration_idinteger

WhatsApp integration ID

Response

Follow up chat template updated successfully

bundle_idinteger

Bundle ID associated with the follow-up chat

change_statusboolean

Triggered after order status change to this status

hours_afterinteger

Hours after which the follow-up chat is sent

idinteger

Follow-up chat ID

imagestring uri

Image URL for the follow-up chat

is_defaultboolean

Is this a default follow-up chat

namestring

Name of the follow-up chat

product_idinteger

Product ID associated with the follow-up chat

providerstring

Provider of the follow-up chat

store_idinteger

Store ID associated with the follow-up chat

text_for_bank_transferstring

Text for bank transfer payments

text_for_codstring

Text for cash on delivery payments

text_for_epaymentstring

Text for electronic payments

triggerstring

Trigger for the follow-up chat

wa_gateway_assignation_typestring

WhatsApp gateway assignation type