---
title: "List product follow-up chats"
method: GET
path: "/v3/products/{product_id}/follow-up-chats"
tags: ["Business Products"]
---

# List product follow-up chats

`GET /v3/products/{product_id}/follow-up-chats`

Requires the `product:list` scope. Retrieves a paginated list of follow up chats for a product.

## Query parameters

- `next_cursor` string
- `previous_cursor` string
- `page_size` integer

## Response `200`

Paginated list of follow up chats

- ListProductFollowUpChatsResponseBody — Paginated list payload for v3.
  - `data` ManagingFollowUpChat[], required
    - `bundle_id` integer — Bundle ID associated with the follow-up chat
    - `change_status` boolean — Triggered after order status change to this status
    - `hours_after` integer — Hours after which the follow-up chat is sent
    - `id` integer — Follow-up chat ID
    - `image` string, uri — Image URL for the follow-up chat
    - `is_default` boolean — Is this a default follow-up chat
    - `name` string — Name of the follow-up chat
    - `product_id` integer — Product ID associated with the follow-up chat
    - `provider` string — Provider of the follow-up chat
    - `store_id` integer — Store ID associated with the follow-up chat
    - `text_for_bank_transfer` string — Text for bank transfer payments
    - `text_for_cod` string — Text for cash on delivery payments
    - `text_for_epayment` string — Text for electronic payments
    - `trigger` string — Trigger for the follow-up chat
    - `wa_gateway_assignation_type` string — WhatsApp gateway assignation type
    - `wa_integration` object
      - `id` integer — Whatsapp Integration ID
      - `name` string — Name
      - `phone_number` string — Phone Number
      - `provider` string — Provider
  - `is_paginated` true, required
  - `has_next` boolean
  - `has_previous` boolean
  - `next_cursor` string, nullable
  - `previous_cursor` string, nullable
  - `page_size` integer

## Other responses

- `401` — Unauthorized
- `403` — Forbidden
- `404` — Not Found

---

[API](https://skmtc.net/scalev/apis/nexus-commerce-api.md) · [All operations](https://skmtc.net/scalev/apis/nexus-commerce-api/llms.txt) · [OpenAPI document](https://skmtc-service-staging.skmtc.workers.dev/v1/apis/scalev/nexus-commerce-api/revisions/730030bd6477/schema)