---
title: "Update Public Ticket Status"
method: PATCH
path: "/v2/public/tickets/{ticket_id}/status"
tags: ["tickets"]
---

# Update Public Ticket Status

`PATCH /v2/public/tickets/{ticket_id}/status`

## Path parameters

- `ticket_id` string, required

## Query parameters

- `external_id` string, nullable
- `stage_key` string, nullable
- `status` string, nullable
- `workspace_id` string, nullable

## Headers

- `X-Workspace-Code` string

## Response `200`

Successful Response

- UpdatePublicTicketStatusApiV2PublicTicketsTicketIdStatusPatch200Envelope
  - `success` true, required
  - `data` object, required
  - `meta` EnvelopeMeta, required
    - `ctx_id` string, required
    - `pagination` PaginationMeta
      - `page` integer, required
      - `page_size` integer, required
      - `total` integer, required
      - `next_cursor` string, nullable
    - `toast` ToastMessage
      - `variant` 'success' | 'error' | 'info' | 'warning', required
      - `code` string, required
      - `message` string, required
      - `i18n` ToastMessageI18n, required
        - `en` string, required
        - `ja` string, required

## Other responses

- `401` — Error response
- `422` — Error response

---

[API](https://skmtc.net/sankahq/apis/sanka-public-api.md) · [All operations](https://skmtc.net/sankahq/apis/sanka-public-api/llms.txt) · [OpenAPI document](https://skmtc-service-staging.skmtc.workers.dev/v1/apis/sankahq/sanka-public-api/versions/91dba803a2c1/schema)