ticket_idinteger nullable
descriptionstring nullable
visibilitystring nullable
pipeline_idstring uuid nullable
pipeline_namestring nullable
pipeline_orderinteger nullable
sla_statusstring nullable
source_channelstring nullable
record_sourcestring nullable
record_source_detailstring nullable
first_response_due_atstring date-time nullable
resolution_due_atstring date-time nullable
responded_atstring date-time nullable
resolved_atstring date-time nullable
created_atstring date-time required
updated_atstring date-time required