---
title: "Get Ticket"
method: GET
path: "/v1/public/tickets/{ticket_id}"
tags: ["Tickets"]
---

# Get Ticket

`GET /v1/public/tickets/{ticket_id}`

## Path parameters

- `ticket_id` string, required

## Query parameters

- `workspace_id` string, nullable
- `external_id` string, nullable

## Response `200`

OK

- TicketSchema
  - `id` string, uuid, nullable
  - `ticket_id` integer, nullable
  - `title` string, nullable
  - `description` string, nullable
  - `status` string, nullable
  - `priority` string, nullable
  - `visibility` string, nullable
  - `stage_key` string, nullable
  - `pipeline_id` string, uuid, nullable
  - `pipeline_name` string, nullable
  - `pipeline_order` integer, nullable
  - `sla_status` string, nullable
  - `source_channel` string, nullable
  - `record_source` string, nullable
  - `record_source_detail` string, nullable
  - `first_response_due_at` string, date-time, nullable
  - `resolution_due_at` string, date-time, nullable
  - `responded_at` string, date-time, nullable
  - `resolved_at` string, date-time, nullable
  - `owner` object, nullable
  - `owner_id` string, nullable
  - `deal_ids` string[]
  - `created_at` string, date-time, required
  - `updated_at` string, date-time, required

## Other responses

- `400` — Bad Request
- `403` — Forbidden
- `404` — Not Found
- `500` — Internal Server Error

---

[API](https://skmtc.net/sankahq/apis/ninjaapi.md) · [All operations](https://skmtc.net/sankahq/apis/ninjaapi/llms.txt) · [OpenAPI document](https://skmtc-service-staging.skmtc.workers.dev/v1/apis/sankahq/ninjaapi/revisions/c273ff62266a/schema)