---
title: "Start a new conversation"
method: POST
path: "/conversations"
tags: ["Conversations"]
---

# Start a new conversation

`POST /conversations`

REQUIRED SCOPES <code>['conversations:write']</code><br> Starts a conversation with a specific contact. When the first message is sent to or received from a contact, a new conversation is created automatically.  <br><br>In case a contact id is given, the endpoint returns a new conversation with them. In case team id is provided, the endpoint returns a new conversation in a shared inbox.

## Query parameters

- `contact_id` integer, required
- `team_id` integer
- `number_id` integer
- `smart_option` string

## Response `200`

OK

- object
  - `id` integer
  - `inbox_id` integer
  - `contact_id` integer
  - `user_id` integer
  - `last_message_at` string
  - `last_read_at` string
  - `started_at` string
  - `closed_at` string
  - `contact` object
    - `id` integer
    - `owner_id` integer
    - `color` string
    - `first_name` string
    - `last_name` string
    - `full_name` string
    - `email` string
    - `photo_url` string
    - `number` string
    - `country` string
    - `country_calling_code` string
    - `national_number` string
    - `formatted_number` string
    - `opt_out` string
    - `opt_out_at` string
    - `opt_in_request_at` string
    - `opt_in_at` string
    - `created_at` string
    - `updated_at` string
    - `integration_vendor_id` string
    - `prevent_autolink` boolean
    - `integration` object
      - `id` integer
      - `key` string
      - `name` string
      - `photo_url` string
    - `tags` array[]
      - ContactTagResource[]
        - `id` integer
        - `name` string
        - `label` string
        - `created_at` string
  - `owner` object
    - `id` integer
    - `first_name` string
    - `last_name` string
    - `full_name` string
    - `photo_url` string
    - `email` string
  - `recent_message` object[]
    - `id` integer
    - `body` string
    - `user_id` integer
    - `type` string
    - `sent_at` string
    - `status` string

## Other responses

- `422` — Unprocessable entity

---

[API](https://skmtc.net/salesmessage/apis/salesmessage-public-api.md) · [All operations](https://skmtc.net/salesmessage/apis/salesmessage-public-api/llms.txt) · [OpenAPI document](https://skmtc-service-staging.skmtc.workers.dev/v1/apis/salesmessage/salesmessage-public-api/revisions/e96b3e58b041/schema)