---
title: "Get a call by ID"
method: GET
path: "/v1/call/{callId}"
tags: ["Call"]
---

# Get a call by ID

`GET /v1/call/{callId}`

Retrieve an existing call by its unique identifier

## Path parameters

- `callId` string, uuid, required

## Response `200`

Call retrieved successfully

- object
  - `data` object, required — Response containing call information
    - `id` string, uuid, required — Unique identifier for the call
    - `projectId` string, uuid, required — ID of the project this call belongs to
    - `title` string, nullable — Auto-generated title for the call based on content
    - `summary` string, nullable — Auto-generated summary of the call conversation
    - `status` 'RINGING' | 'IN_PROGRESS' | 'ENDED', nullable — Current status of the call
    - `callDirection` 'INBOUND' | 'OUTBOUND', required — Direction of the call (inbound or outbound)
    - `startedAt` string, required — Timestamp when the call started
    - `endedAt` string, nullable — Timestamp when the call ended
    - `durationMs` number, nullable — Duration of the call in milliseconds
    - `endedStatus` 'PARTICIPANTS_DID_NOT_SPEAK' | 'AGENT_DID_NOT_ANSWER' | 'AGENT_DID_NOT_SPEAK' | 'AGENT_STOPPED_SPEAKING' | 'AGENT_ENDED_CALL' | 'AGENT_TRANSFERRED_CALL' | 'AGENT_BUSY' | 'AGENT_ERROR' | 'CUSTOMER_ENDED_CALL' | 'VOICE_MAIL_REACHED' | 'SILENCE_TIME_OUT' | 'PHONE_CALL_PROVIDER_CONNECTION_ERROR' | 'CUSTOMER_DID_NOT_ANSWER' | 'CUSTOMER_DID_NOT_SPEAK' | 'CUSTOMER_STOPPED_SPEAKING' | 'CUSTOMER_BUSY' | 'DIAL_ERROR' | 'MAX_DURATION_REACHED' | 'UNKNOWN', nullable — Status indicating how the call ended
    - `recordingUrl` string, nullable — Pre-signed URL to the call recording (expires in 1 hour)
    - `simulationJobId` string, uuid, nullable — ID of the simulation job if this call was generated by a simulation
    - `supersededByCallId` string, uuid, nullable — ID of the call that superseded this one (if applicable)
    - `agents` object[], nullable — Agent information
      - `id` string, uuid, required
      - `endpoint` object, nullable
        - `id` string, uuid, required
        - `environment` string, required
        - `phoneNumberE164` string, nullable
    - `customers` object[], nullable — Customer information
      - `phoneNumberE164` string, nullable
      - `label` string, nullable
    - `createdAt` string, nullable — Timestamp when the call record was created
    - `updatedAt` string, nullable — Timestamp when the call record was last updated
    - `properties` object, nullable — Custom properties associated with the call
    - `policyIds` string[], nullable — IDs of metric policies that have been applied to this call

## Other responses

- `401` — Unauthorized
- `403` — Forbidden
- `404` — Call not found
- `429` — Too Many Requests
- `500` — Internal Server Error

---

[API](https://skmtc.net/roarkhq/apis/roark-analytics-api.md) · [All operations](https://skmtc.net/roarkhq/apis/roark-analytics-api/llms.txt) · [OpenAPI document](https://skmtc-service-staging.skmtc.workers.dev/v1/apis/roarkhq/roark-analytics-api/versions/83528d3618ef/schema)