v50

latestOpenAPI 3.1.0raw.githubusercontent.com2026-04-285553225.5 KB
Call

Get a call by ID

Retrieve an existing call by its unique identifier

get/v1/call/{callId}

Path parameters

callIdstring uuid required

Response

Call retrieved successfully

Example response

{
  "data": {
    "id": "550e8400-e29b-41d4-a716-446655440000",
    "projectId": "660e8400-e29b-41d4-a716-446655440001",
    "title": "Customer support inquiry",
    "summary": "Customer inquired about billing and payment options",
    "status": "ENDED",
    "callDirection": "INBOUND",
    "startedAt": "2024-01-15T10:00:00Z",
    "endedAt": "2024-01-15T10:30:00Z",
    "durationMs": 1800000,
    "endedStatus": "AGENT_ENDED_CALL",
    "recordingUrl": "https://s3.amazonaws.com/bucket/recording.mp3?...",
    "simulationJobId": "880e8400-e29b-41d4-a716-446655440003",
    "supersededByCallId": "990e8400-e29b-41d4-a716-446655440004",
    "agents": [
      {
        "id": "550e8400-e29b-41d4-a716-446655440000",
        "endpoint": {
          "id": "550e8400-e29b-41d4-a716-446655440000",
          "environment": "Production",
          "phoneNumberE164": "+1234567890"
        }
      }
    ],
    "customers": [
      {
        "phoneNumberE164": "+1234567891",
        "label": "customer-01"
      }
    ],
    "createdAt": "2024-01-15T10:31:00Z",
    "updatedAt": "2024-01-15T10:31:00Z",
    "properties": {
      "customerId": "cust_123",
      "department": "sales"
    },
    "policyIds": [
      "550e8400-e29b-41d4-a716-446655440000"
    ]
  }
}