Call
Get a call by ID
Retrieve an existing call by its unique identifier
get/v1/call/{callId}
Path parameters
callIdstring uuid required
Response
Call retrieved successfully
Example response
{
"data": {
"id": "550e8400-e29b-41d4-a716-446655440000",
"projectId": "660e8400-e29b-41d4-a716-446655440001",
"title": "Customer support inquiry",
"summary": "Customer inquired about billing and payment options",
"status": "ENDED",
"callDirection": "INBOUND",
"startedAt": "2024-01-15T10:00:00Z",
"endedAt": "2024-01-15T10:30:00Z",
"durationMs": 1800000,
"endedStatus": "AGENT_ENDED_CALL",
"recordingUrl": "https://s3.amazonaws.com/bucket/recording.mp3?...",
"simulationJobId": "880e8400-e29b-41d4-a716-446655440003",
"supersededByCallId": "990e8400-e29b-41d4-a716-446655440004",
"agents": [
{
"id": "550e8400-e29b-41d4-a716-446655440000",
"endpoint": {
"id": "550e8400-e29b-41d4-a716-446655440000",
"environment": "Production",
"phoneNumberE164": "+1234567890"
}
}
],
"customers": [
{
"phoneNumberE164": "+1234567891",
"label": "customer-01"
}
],
"createdAt": "2024-01-15T10:31:00Z",
"updatedAt": "2024-01-15T10:31:00Z",
"properties": {
"customerId": "cust_123",
"department": "sales"
},
"policyIds": [
"550e8400-e29b-41d4-a716-446655440000"
]
}
}