---
title: "Get AI-generated call summary"
method: GET
path: "/empower/call/{callUUID}/summary"
tags: ["empower"]
---

# Get AI-generated call summary

`GET /empower/call/{callUUID}/summary`

Retrieves the AI-generated summary and recap for the specified call, including key topics, action items, and sentiment analysis.

**Permission:** `Empower Read` required.

**Monitoring:** No impact. Visibility depends on your Empower role.

## Path parameters

- `callUUID` string, required

## Response `200`

Successful operation — returns the AI-generated summary and recap.

- object
  - `summary` Summary[]
    - `extractive` object[]
      - `index` number
      - `text` string
      - `channelID` number
    - `keywords` object[]
      - `score` number, double
      - `text` string
  - `recap` Recap
    - `summary` object
      - `french` string
      - `english` string
      - `spanish` string
    - `type` string
    - `importance` boolean
    - `importance_score` integer
    - `review_reasons` string[]
    - `call_rating` integer
    - `politeness_professionalism` boolean
    - `call_reasons` string[]
    - `pain_points` string[]
    - `follow_up_actions` string[]
    - `resolutions_steps` string[]
    - `call_outcome` string
    - `customer_sentiment` string
    - `salles_opportunities` string[]
    - `language` string

## Other responses

- `400` — Bad request — invalid call UUID format.
- `401` — Unauthorized — missing or invalid token, or insufficient Empower Read permission.
- `404` — Not found — no summary available for the specified call.
- `500` — Internal server error.

---

[API](https://skmtc.net/ringover/apis/ringover-public-api.md) · [All operations](https://skmtc.net/ringover/apis/ringover-public-api/llms.txt) · [OpenAPI document](https://skmtc-service-staging.skmtc.workers.dev/v1/apis/ringover/ringover-public-api/revisions/9da73dd2f99e/schema)