v1

latestOpenAPI 3.0.3RingCentral API License Agreement2026-08-064871,2921.5 MB

Call Queues

Get Call Queue

Returns basic information on a call queue group extension.

get/restapi/v1.0/account/{accountId}/call-queues/{groupId}

Path parameters

accountIdstring required

Internal identifier of the RingCentral account (can be set to "~" to indicate that the account associated with current authorization session should be used)

groupIdstring required

Response

Call queue information

uristring uri

Link to a call queue

idstring

Internal identifier of a call queue

extensionNumberstring

Extension number of a call queue

namestring

Name of a call queue

status'Enabled' | 'Disabled' | 'NotActivated'

Call queue status

subType'Emergency'

Indicates whether it is an emergency call queue extension or not

editableMemberStatusboolean

Allows members to change their queue status

alertTimer5 | 10 | 15 | 20 | 30 | 45 | 60 | 120 | 180 | 240 | 300 | 360 | 420 | 480 | 540 | 600

Alert timer or pickup setting. Delay time in seconds before call queue group members are notified when calls are queued