Create a new ticket journal.
Primary identifier for this ticket journal.
Foreign identifier indicating the user who created this ticket journal.
Date and time this ticket journal was created.
A message containing notes, a log of work, or communication with an end user.
Foreign identifier indicating the ticket this journal is related to.
Indicates whether the journal should be visible from the associated customer's account page.
Indicates whether the journal should be emailed to the customer's contact email.
Indicates whether the journal should be emailed to the user group on the ticket.
Created