v1

latestOpenAPI 3.1.02026-07-26359254.7 MB

Reports

Get team performance overview

<small>Requires the reporting:read scope (or a broader one that includes it).</small>

Returns team performance metrics including meetings booked, contacts engaged, conversion rates, touches per contact, and response times, with per-member breakdown.

post/v3/reporting/team-performance/overview

Request body

Example request

{
  "filters": {
    "from": "2026-01-01T00:00:00Z",
    "to": "2026-03-01T00:00:00Z"
  }
}

Response

Team performance overview retrieved successfully

meetingsinteger

Total number of meetings booked

contactedinteger

Total number of contacts engaged

meetingConversionPercentagenumber double

Meeting conversion rate as a percentage (0–100)

touchesPerContactnumber double

Average total touches per contact

autoTouchesPerContactnumber double

Average automated touches per contact

manualTouchesPerContactnumber double

Average manual touches per contact

averageResponseTimePerContactinteger

Average response time per contact in seconds