---
title: "Get team performance overview"
method: POST
path: "/v3/reporting/team-performance/overview"
tags: ["Reports"]
---

# Get team performance overview

`POST /v3/reporting/team-performance/overview`

<small>_Requires the `reporting:read` scope (or a broader one that includes it)._</small>

Returns team performance metrics including meetings booked, contacts engaged, conversion rates, touches per contact, and response times, with per-member breakdown.

## Request body

- object
  - `filters` object, required — Filters specific to team performance reporting endpoints
    - `from` string, date-time — Start date of the reporting period
    - `to` string, date-time — End date of the reporting period
    - `dateRangePreset` 'lastWeek' | 'lastMonth' | 'lastYear' | 'allTime' — Predefined date range shortcut. Defaults to lastWeek when neither dateRangePreset nor from/to are provided. Use allTime to retrieve the full historical report. Cannot be combined with from/to.
    - `teamIds` integer[] — Filter by team IDs
    - `userIds` integer[] — Filter by user IDs
    - `contactListIds` integer[] — Filter by contact list IDs
    - `emailValidationStatuses` string[] — Filter by email validation status
    - `companies` string[] — Filter by company names
    - `companySizes` string[] — Filter by company size ranges
    - `industries` string[] — Filter by industry names
    - `cities` string[] — Filter by city names
    - `states` string[] — Filter by state/region names
    - `countries` string[] — Filter by country names
    - `titles` string[] — Filter by job titles
    - `sequenceIds` integer[] — Filter by sequence IDs
    - `includeOutOfSequence` boolean — Include activity outside of sequences
    - `emailProviders` string[] — Filter by email provider type
    - `emailAccountIds` integer[] — Filter by email account IDs

## Response `200`

Team performance overview retrieved successfully

- object — Team performance metrics including meetings, contacts, and engagement rates
  - `meetings` integer — Total number of meetings booked
  - `contacted` integer — Total number of contacts engaged
  - `meetingConversionPercentage` number, double — Meeting conversion rate as a percentage (0–100)
  - `touchesPerContact` number, double — Average total touches per contact
  - `autoTouchesPerContact` number, double — Average automated touches per contact
  - `manualTouchesPerContact` number, double — Average manual touches per contact
  - `averageResponseTimePerContact` integer — Average response time per contact in seconds
  - `memberStatistics` object[] — Per-member performance breakdown
    - `userId` integer
    - `meetings` integer
    - `contacted` integer
    - `conversionPercentage` number, double
    - `touches` number, double
    - `autoTouches` number, double
    - `manualTouches` number, double
    - `responseTime` integer — Response time in seconds
    - `responseRate` 'slow' | 'fast' | 'average' — Categorized response rate

## Other responses

- `400` — Request-body validation failure (FluentValidator).
- `401` — Unauthorized. The response body is empty; check the `WWW-Authenticate` header for the expected scheme.
- `403` — User lacks required feature scope to view reports.
- `429` — Too Many Requests

---

[API](https://skmtc.net/reply/apis/reply-api.md) · [All operations](https://skmtc.net/reply/apis/reply-api/llms.txt) · [OpenAPI document](https://skmtc-service-staging.skmtc.workers.dev/v1/apis/reply/reply-api/revisions/1c3d32eaf95e/schema)