---
title: "Encaminhar para contato"
method: POST
path: "/v2/forward-to-customer"
tags: ["conversas-v2-messages"]
---

# Encaminhar para contato

`POST /v2/forward-to-customer`

Encaminhar atendimento para contato.

## Request body

- ForwardToCustomerRequest
  - `customer` string, required — ID do contato para encaminhar ao fluxo.
  - `flow` string, required — ID do fluxo de destino.

## Response `200`

Encaminhado com sucesso

- object
  - `message` string — Mensagem de sucesso.

## Other responses

- `400` — Bad request
- `401` — Access Token missing or invalid
- `403` — Not authorized to access such resource
- `409` — Error to process request
- `500` — Internal Server Error

---

[API](https://skmtc.net/rdstation/apis/webhook-service.md) · [All operations](https://skmtc.net/rdstation/apis/webhook-service/llms.txt) · [OpenAPI document](https://skmtc-service-staging.skmtc.workers.dev/v1/apis/rdstation/webhook-service/revisions/3867c21388e8/schema)