---
title: "Get handoff state information for a call."
method: GET
path: "/v1/{account_id}/{project_id}/handoff_state"
---

# Get handoff state information for a call.

`GET /v1/{account_id}/{project_id}/handoff_state`

Returns the stored handoff state for a conversation. At least one of **id** or **shared_id** must be provided as a query parameter. If both are provided, **shared_id** takes precedence.

## Path parameters

- `account_id` string, required
- `project_id` string, required

## Query parameters

- `id` string
- `shared_id` string

## Response `200`

Handoff state successfully retrieved.

- HandoffState
  - `id` string, required — PolyAI conversation ID.
  - `shared_id` string — Shared ID associated with the conversation (if present).
  - `data` object, required — Arbitrary key–value data stored for this conversation, typically used by the downstream platform.

## Other responses

- `400` — Bad Request – for example, neither `id` nor `shared_id` supplied.
- `401` — Unauthorized.
- `403` — Forbidden.
- `404` — Not Found – no matching handoff state.
- `500` — Internal Server Error.

---

[API](https://skmtc.net/poly/apis/polyai-agents-api.md) · [All operations](https://skmtc.net/poly/apis/polyai-agents-api/llms.txt) · [OpenAPI document](https://skmtc-service-staging.skmtc.workers.dev/v1/apis/poly/polyai-agents-api/versions/76f3c606e395/schema)