Refresh identity data

/identity/refresh is an optional endpoint for users of the Identity product. It initiates an on-demand extraction to fetch the most up to date Identity information from the Financial Institution. This on-demand extraction takes place in addition to the periodic extractions that automatically occur for any Identity-enabled Item. If changes to Identity are discovered after calling /identity/refresh, Plaid will fire a webhook DEFAULT_UPDATE.

As this endpoint triggers a synchronous request for fresh data, latency may be higher than for other Plaid endpoints (typically less than 10 seconds, but occasionally up to 30 seconds or more); if you encounter errors, you may find it necessary to adjust your timeout period when making requests.

/identity/refresh is offered as an add-on to Identity and has a separate fee model. To request access to this endpoint, submit a product access request or contact your Plaid account manager.