---
title: "Force a Sandbox Item into an error state"
method: POST
path: "/sandbox/item/reset_login"
tags: ["plaid"]
---

# Force a Sandbox Item into an error state

`POST /sandbox/item/reset_login`

`/sandbox/item/reset_login` forces an Item into an `ITEM_LOGIN_REQUIRED` state in order to simulate an Item whose login is no longer valid. This makes it easy to test Link's [update mode](https://plaid.com/docs/link/update-mode) flow in the Sandbox environment.  After calling `/sandbox/item/reset_login`, you can then use Plaid Link update mode to restore the Item to a good state. An `ITEM_LOGIN_REQUIRED` webhook will also be fired after a call to this endpoint, if one is associated with the Item.
In the Sandbox, Items will transition to an `ITEM_LOGIN_REQUIRED` error state automatically after 30 days, even if this endpoint is not called.

## Request body

- SandboxItemResetLoginRequest — SandboxItemResetLoginRequest defines the request schema for `/sandbox/item/reset_login`
  - `client_id` string — Your Plaid API `client_id`. The `client_id` is required and may be provided either in the `PLAID-CLIENT-ID` header or as part of a request body.
  - `secret` string — Your Plaid API `secret`. The `secret` is required and may be provided either in the `PLAID-SECRET` header or as part of a request body.
  - `access_token` string, required — The access token associated with the Item for which data is being requested.

## Response `200`

OK

- SandboxItemResetLoginResponse — SandboxItemResetLoginResponse defines the response schema for `/sandbox/item/reset_login`
  - `reset_login` boolean, required — `true` if the call succeeded
  - `request_id` string, required — A unique identifier for the request, which can be used for troubleshooting. This identifier, like all Plaid identifiers, is case sensitive.

## Other responses

- `default` — Error response

---

[API](https://skmtc.net/plaid/apis/the-plaid-api.md) · [All operations](https://skmtc.net/plaid/apis/the-plaid-api/llms.txt) · [OpenAPI document](https://skmtc-service-staging.skmtc.workers.dev/v1/apis/plaid/the-plaid-api/revisions/e536704a333f/schema)