v1

latestOpenAPI 3.1.0Copyright Pismo2026-07-247702,7523.1 MB

Card reissue

Get card reissue reasons (outdated)

This endpoint is outdated, call the List reissue reasons endpoint instead.

Get all reissue reasons together with associated costs.

To register reasons for reissue:

Open a Jira ticket with type = Settings and enter the data below:

cost - Reissue cost value. This field is for information only - only issuers can make debit entries to a customer's account.

must_block - Whether the card is canceled at reissue time or can transact until new card is activated.

description - Reason description.

must_charge - Will reissue be charged? This field is for information only as only the issuer can make debit entries to a customer's account.

type - Issuer defined reissue reason enum value

get/wallet/v1/cards/reissue/reasons

Response

Reissue reasons

costnumber

Reissue card cost

must_blockboolean

Should a PLASTIC card be canceled upon reissue or can it be used until the new card is activated?

VIRTUAL cards are automatically canceled when reissued, regardless of this setting.

descriptionstring

Reissue reason description

idinteger

Last issued card ID

must_chargeboolean

Should the reissue be charged?

This field is information only as only issuers can make debit entries to a customer's account.

typestring

Issuer-defined reissue reason enum

Example response

[
  {
    "id": 1720,
    "description": "Broken card",
    "type": "BROKEN",
    "must_charge": false,
    "must_block": false,
    "cost": 20
  },
  {
    "id": 1721,
    "description": "Name change",
    "type": "RENAME",
    "must_charge": false,
    "must_block": false,
    "cost": 9.9
  },
  {
    "id": 1722,
    "description": "Customer request",
    "type": "CLIENT_ORDER",
    "must_charge": false,
    "must_block": false,
    "cost": 9.9
  },
  {
    "id": 1723,
    "description": "Scratched card",
    "type": "SHAVED",
    "must_charge": false,
    "must_block": false,
    "cost": 9.9
  },
  {
    "id": 1724,
    "description": "Loss of relief",
    "type": "RELIEF_LOSS",
    "must_charge": false,
    "must_block": false,
    "cost": 9.9
  },
  {
    "id": 1725,
    "description": "Lost",
    "type": "LOST",
    "must_charge": false,
    "must_block": true,
    "cost": 9.9
  },
  {
    "id": 1726,
    "description": "Robbed",
    "type": "ROBBED",
    "must_charge": false,
    "must_block": true,
    "cost": 0
  },
  {
    "id": 1727,
    "description": "Theft",
    "type": "THEFT",
    "must_charge": false,
    "must_block": true,
    "cost": 0
  },
  {
    "id": 1728,
    "description": "Card not received",
    "type": "UNRECEIVED",
    "must_charge": false,
    "must_block": true,
    "cost": 0
  },
  {
    "id": 1729,
    "description": "Card is not working",
    "type": "DAMAGED",
    "must_charge": false,
    "must_block": false,
    "cost": 0
  },
  {
    "id": 1730,
    "description": "Defective card",
    "type": "DEFECT",
    "must_charge": false,
    "must_block": false,
    "cost": 0
  },
  {
    "id": 1731,
    "description": "Incorrect name",
    "type": "INCORRECT_NAME",
    "must_charge": false,
    "must_block": false,
    "cost": 0
  }
]