Conversations
Submit feedback on AI response
Append a feedback entry to a bot-response message.
Overview
Feedback helps improve AI response quality over time. You can record an overall helpfulness signal, issue categories, and free-text comments. Each call appends a new entry to the message; previous entries are preserved.
Feedback options
- isHelpful — overall thumbs up/down.
- categories — issue or positive categories from a fixed list.
- comments — free-text positive and negative.
Restrictions
Feedback can only be submitted on bot_response messages — user queries and system messages are rejected with 400.
post/conversations/{conversationId}/message/{messageId}/feedback
Path parameters
conversationIdstring objectId required
Unique conversation identifier.
messageIdstring objectId required
Identifier of the bot-response message being rated.
Request body
Response
Feedback submitted successfully.