v1

latestOpenAPI 3.0.32026-07-26870417.2 KB

chats

Update Chat

This endpoint updates properties of a chat

patch/chats/{chat_id}

Headers

x-phonestring

Example:918527184400

Please provide the number of the phone you want to call with this API in the header. The number must be in country code + number format without any characters or spaces, e.g. 919876543210; Alternatively, provide the phone_id (phone-xxxxxxxxxxxx) in the header

Request body

assigned_tostring

Update the assignee of the chat. The assignee must be a valid email address of a user in the organization

labelsstring

A comma-separated list of labels to be assigned to the chat. All labels are case-insensitive.
If any label currently does not exist, it will be created

Example request

{
  "assigned_to": "bharat@hashlabs.dev",
  "custom_properties": {
    "Custom Property 1": "hello"
  },
  "labels": "chatlabel1,chatlabel2"
}

Response

200 OK

object required

The response is a chat object. Refer to the chat object here