v1
latestOpenAPI 3.0.32026-07-26870417.2 KBcustom properties
Get All Custom Properties
This endpoint retrieves all custom properties in your workspace, across both chat and ticket properties
Pass the optional type query parameter to fetch only chat or only ticket properties
get/properties
Query parameters
type'chat' | 'ticket'
Fetch only chat or only ticket properties. Omit to fetch both
Response
200 OK
Example response
{
"success": true,
"data": [
{
"property_id": "property-a1b2c3",
"property_name": "Workspace",
"type": "ticket",
"kind": "dropdown",
"section_id": "3f8b6c1e-8f2a-4b6e-9c3d-2a1f0e9d8c7b",
"section_name": "Issue Details",
"options": [
{
"id": "1712345678901",
"label": "Acme Corp"
}
],
"created_at": "2026-07-06T10:00:00.000Z"
}
]
}