v2

latestOpenAPI 3.1.02026-07-267085761.0 MB

Admin Support Tickets

Create Support Ticket

post/api/admin/support-tickets/create-ticket

Request body

subjectstring required

reference_idstring nullable

status'open' | 'in-progress' | 'resolved'

ticket_type'email' | 'call' | 'zoho' | 'other' required

customer_idstring uuid required

Response

Successful Response

successboolean

Indicates whether the request was processed successfully.

messagestring

A short, human-readable message describing the result of the request.

{"stackTrail":"components:schemas:CommonResponse:properties:data:anyOf","oasType":"schema","type":"unknown","title":"Data","description":"The main response payload, if applicable","nullable":true}

queryGeneratedTimenumber nullable

The Unix timestamp (in seconds) indicating when the response was generated.

Example response

{
  "success": true,
  "message": "Operation completed.",
  "queryGeneratedTime": 1718006400
}