v1

latestOpenAPI 3.0.42026-07-2286621993.2 KB
disputes-actions

Provide supporting information for dispute

Provides supporting information for a dispute, by ID. A merchant or buyer can make this request for disputes if they find the provide-supporting-info link in the HATEOAS links in the list disputes response. The party can provide the supporting information to PayPal to defend themselves only when the dispute_life_cycle_stage is CHARGEBACK, PRE_ARBITRATION, or ARBITRATION. They can provide a note that describes their part with details or upload any supporting documents to support their side. For constraints and rules regarding documents, see <a href="/docs/integration/direct/customer-disputes/integration-guide/#documents">documents</a>.<br/>To make this request, specify the dispute ID in the URI and specify the notes in the JSON request body. This method differs from the provide evidence method which supports only multipart request, where PayPal asks the concerned party for evidence.

post/v1/customer/disputes/{id}/provide-supporting-info

Path parameters

idstring required

ID of the setup token.

Response

A successful request returns the HTTP 200 OK status code and a JSON response body that includes a link to the dispute.