---
title: "Provide evidence"
method: POST
path: "/v1/customer/disputes/{id}/provide-evidence"
tags: ["disputes-actions"]
---

# Provide evidence

`POST /v1/customer/disputes/{id}/provide-evidence`

Provides evidence for a dispute, by ID. A merchant can provide evidence for disputes with the <code>WAITING_FOR_SELLER_RESPONSE</code> status while customers can provide evidence for disputes with the <code>WAITING_FOR_BUYER_RESPONSE</code> status. Evidence can be a proof of delivery or proof of refund document or notes, which can include logs. A proof of delivery document includes a tracking number while a proof of refund document includes a refund ID. For other evidence type, notes and documents can be given. Evidences requested from you can be found by checking the type of evidence for the corresponding source under the evidence section of the <a href="/docs/api/customer-disputes/v1/#disputes_get">show dispute details</a> response. The source will be <code>REQUESTED_FROM_SELLER</code> for evidences requested from the merchant while it will be <code>REQUESTED_FROM_BUYER</code> for evidences requested from the customer. For constraints and rules regarding documents, see <a href="/docs/integration/direct/customer-disputes/integration-guide/#documents">documents</a>.<br/>To make this request, specify the evidence in the JSON request body and use the <code>provide-evidence</code> link in the <a href="/docs/api/reference/api-responses/#hateoas-links/">HATEOAS links</a> of the <a href="/docs/api/customer-disputes/v1/#disputes_get">show dispute details</a> response. In case the link is not present in the response, you can't provide evidence for the dispute. For information about dispute reasons, see <a href="/docs/integration/direct/customer-disputes/integration-guide/#dispute-reasons">dispute reasons</a>.

## Path parameters

- `id` string, required

## Response `200`

A successful request returns the HTTP `200 OK` status code and a JSON response body that includes a link to the dispute.

- SubsequentAction — The subsequent action.
  - `links` LinkDescription[] — An array of request-related [HATEOAS links](/docs/api/reference/api-responses/#hateoas-links/).
    - `href` string, required — The complete target URL. To make the related call, combine the method with this [URI Template-formatted](https://tools.ietf.org/html/rfc6570) link. For pre-processing, include the `$`, `(`, and `)` characters. The `href` is the key HATEOAS component that links a completed call with a subsequent call.
    - `rel` string, required — The [link relation type](https://tools.ietf.org/html/rfc5988#section-4), which serves as an ID for a link that unambiguously describes the semantics of the link. See [Link Relations](https://www.iana.org/assignments/link-relations/link-relations.xhtml).
    - `method` 'GET' | 'POST' | 'PUT' | 'DELETE' | 'HEAD' | 'CONNECT' | 'OPTIONS' | 'PATCH' — The HTTP method required to make the related call.

## Other responses

- `400` — The request failed due to a validation error. The request returns the HTTP `400 Bad Request` status code.
- `default` — The error response.

---

[API](https://skmtc.net/paypal/apis/payments.md) · [All operations](https://skmtc.net/paypal/apis/payments/llms.txt) · [OpenAPI document](https://skmtc-service-staging.skmtc.workers.dev/v1/apis/paypal/payments/revisions/672aceee1190/schema)