v1

latestOpenAPI 3.0.02026-07-242035712.0 MB

Chargeback

Claim Detail

Retrieve Claim Details

Issuers and acquirers use this endpoint to retrieve details for an existing claim, including any cases with which the claim is associated.

post/pws/pws_mc_get_claim/

Request body

api_call_unique_identifierstring required

Unique number that must be passed at each API request. Identifier to make each API request unique

claimIdinteger required

Claim Id

client_idinteger required

Unique identifier for the client which Paymentology will provide at outset

user_idstring

User Id of the Customer who triggered the API request.

remarksstring

Remarks for API request

Example request

{
  "api_call_unique_identifier": "438574845790657485",
  "claimId": 200002020654,
  "client_id": 760131
}

Response

Successful Response

Example response

{
  "header": {
    "error_desc": "success"
  },
  "body": {
    "caseFilingDetails": {
      "caseFilingDetail": {
        "claimId": "200002020654",
        "claimType": "Standard",
        "caseId": "502146",
        "caseType": "1",
        "currencyCode": "CNY",
        "customerFilingNumber": "1775",
        "creditDate": "2023-05-02",
        "chargebackDate": "2023-04-30",
        "reasonCode": "4870",
        "disputeAmount": "504.81",
        "dueDate": "2023-05-02",
        "filingAgaintstIca": "7798",
        "filingAs": "I",
        "filingIca": "1775",
        "merchantName": "Dollar Tree",
        "primaryAccountNum": "5123430067779819522",
        "rulingDate": "2023-05-02",
        "rulingStatus": "Declined",
        "virtualAccountNum": "5123437179579307008"
      },
      "caseFilingRespHistory": [
        {
          "memo": "Case filing response",
          "action": "REBUT",
          "responseDate": "2023-05-02"
        }
      ]
    },
    "chargebackDetails": [
      {
        "currency": "CNY",
        "createDate": "2023-04-30",
        "documentIndicator": "false",
        "messageText": "Chargeback message",
        "amount": "504.81",
        "reasonCode": "4870",
        "isPartialChargeback": "false",
        "chargebackType": "CHARGEBACK",
        "chargebackId": "300003030676",
        "claimId": "200002020654",
        "chargebackRefNum": "9000082557",
        "documentStatus": "DOC_NOT_APPLICABLE",
        "reconciliationAmount": "504.81",
        "reconciliationCurrency": "CNY",
        "rejectReason": "Code1=5000(00):D0025/000;DE072=D0025\\\\0000\\\\\\\\",
        "editExclusionCode": "BO",
        "refundNotReceivedIndicator": "true",
        "creditVoucherStatus": "Credit Voucher Accepted",
        "currencyConversionAssessmentCCAIncluded": "true",
        "currencyConversionAssessmentCCAAmount": "0.99 CNY"
      }
    ],
    "feeDetails": [
      {
        "cardAcceptorIdCode": "183229846815172",
        "cardNumber": "5123430067779819522",
        "countryCode": "AUS",
        "currency": "CNY",
        "feeDate": "2023-05-01",
        "destinationMember": "007798",
        "feeId": "30002086648",
        "feeAmount": "CHARGEBACK",
        "creditSender": true,
        "message": "Message regarding fee",
        "reason": "7623",
        "rejectReason": "Code1=0142(00):D0063/002;DE072=D0063\\\\\\\\8000000808\\\\\\\\\\\\\\\\",
        "reconciliationCurrency": "CNY",
        "chargebackRefNum": "9000082557",
        "reconciliationAmount": "8.76"
      }
    ]
  }
}